Privacy Policy

Last Updated: January 15, 2026

1. Introduction

Welcome to our Salon Booking Application. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We collect the following types of information:

Account Information: Email address, name (when you create an account)
Booking Data: Salon appointments, selected services, booking history
Device Information: Device type, operating system, app version
Usage Data: Features used, favorite salons, app interactions

3. How We Use Your Information

We use your information to:

Process and manage your salon bookings
Send booking confirmations and reminders via notifications
Improve app functionality and user experience
Provide customer support
Maintain app security and prevent fraud

4. Data Storage and Security

Your data is stored securely using Firebase services (Google Cloud Platform). We implement industry-standard security measures including:

Encrypted data transmission (SSL/TLS)
Secure authentication (Firebase Auth)
Regular security updates and monitoring

5. Third-Party Services

We use the following third-party services:

Firebase (Google): Authentication, database, and cloud services
OpenStreetMap: Map display for salon locations

6. Data Sharing

We do not sell your personal information. We only share data with:

Salons you book appointments with (to process your booking)
Service providers necessary for app operation (Firebase/Google)

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your account and data
Withdraw consent for data processing
Export your data

8. Account Deletion

You can request deletion of your account and all associated data at any time.

What gets deleted:

Your account credentials and authentication data
All your booking history
Favorite salons list
Notification preferences
All personal information stored in our database

How to delete your account:

Send an email to the address below with the subject "Account Deletion Request" and include:

The email address associated with your account
Confirmation that you want to permanently delete your account

Processing time: Account deletion requests are processed within 7-14 business days. You will receive a confirmation email once completed.

Request Account Deletion

9. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: mirza.sabanovic@ipi-akademija.ba

Response Time: Within 48 hours